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Shipping & Returns


All our products are shipped in plain, discreet, 100% recyclable paper packaging. 


FREE to UK - Standard Shipping 2 to 4 business days

£1.95 to UK - First Class Shipping 1 to 3 business days

£9 to Europe - 4 to 12 business days

£13 to Rest of World - 7 to 20 business days


£3 to UK (or FREE if spending over £15) - Standard Shipping 2 to 4 business days

£4.95 to UK (or £1.95 if spending over £15) - First Class Shipping 1 to 3 business days

£4 to Europe - 4 to 12 business days

£5 to Rest of World - 7 to 20 business days

Delivery times are estimates only.


As all orders are currently shipped from the UK you may be subject to additional import/customs fees or taxes upon delivery. Evenly can’t be held responsible for any fees your country may charge. 

Fees are unlikely to be charged to customers in USA due to customs de minimis of $800 however you may still prefer to shop from our USA stockist - Bravo Intimates.

If you're unsure whether you'll be subject to additional charges, we'd recommend looking on the website of your local customs office for more information before placing your order. If you refuse to pay customs charges and the parcel is returned to us we may deduct a shipping and handling fee from your refund.


If you try on your order and you are unhappy with the size or fit we are always happy to help with fitting advice. You can contact us via or here.

We want you to be 100% satisfied with your Evenly purchase and offer a 30-day no-quibble refund guarantee on returned items provided they have not been worn (other than to try on) and the tags (covers only) have not been removed.


If you have any problems, questions or would like a refund or to exchange for a different size please contact us here including your order number and we will provide return instructions.


Please note, exchanges outside of the UK will be subject to further shipping costs at the rates listed above.  Please also note the cost of return postage cannot be refunded.

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